Job Details

Job Description

Job Description Description:

Essential FunctionsAll duties related to processing tenant applications including marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining waiting list, showing apartments and reviewing lease contracts with tenants.Annually re-certify tenants as well as reinforcing lease, addendums, house rules, etc.Review and prepare for audits.Assign tasks, review and approve timecards for the Key holders.Collect rents, post to database, make bank deposits and maintain tenant and unit files in accordance with regulations and within a timely manner. If applicable, collect laundry money, roll and deposit on a regular basisPerform move-in inspections with tenants; re-review lease and house rules and with the new tenants and instruct on the use of appliances, etc.Perform move-out inspections in coordination with Portfolio Manager and/or

Facilities/Maintenance

Manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any

repairs/maintenance

needs are made as quickly as possible so that the unit can be re-rented as soon as possibleAssist with periodic inspectionsProcess accounts payable on a weekly basisAttend appropriate training classes and seminars to stay current with appropriate property required certificationPrepare various weekly and monthly reports as requiredWork within the approved operating budgetProcess work orders by notifying maintenance staff, landscape staff or an outside provider as instructed, of needed repairs. Track preventive maintenance. Process purchase requests and approval formsMaintain a maintenance file for each unit to maintain warranty information, track and schedule preventative maintenance required and performedCheck community spaces, grounds, mailboxes and parking areas for cleanliness and safety on a daily basisMaintain control of keys for apartments and common areas. Assist tenants with lockoutsAssist tenants in organizing typical cultural and national celebrationsProperty Managers may be required by management to live on site as a condition of employment. This requirement would be determined by factors such as but not limited to

local/state/federal

regulations and/or what management believes to be in the best interest of the property or the need to maintain property compliance with funders and/or others; the requirements may change from time to timeMaintain the community room calendar, if applicable. Review the cleaning policy, security deposit and other rules with tenants. Accept and refund deposits for appropriate use of community spaceWork with the Health and Community Services Department, the Portfolio Manager and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social servicesPrepare for emergencies with mapping of gas shutoff valves, water, escape routes, etc.Other duties as assignedRequirements:

Skill & Knowledge RequirementsGeneral computer literacyProficiency in Microsoft Office, especially in Word and ExcelStrong verbal and written communication skillsAbility to work with people of all cultures and economic statusBilingual (English/Spanish) may be required and is always highly preferredAbility to provide professional and courteous customer serviceWorks collaboratively in a team environmentAbility to prioritize, multitask and meet deadlines autonomously

Experience RequirementsExperience working in an office environment and using office equipmentExperience in affordable housing property management highly desiredProven ability and experience maintaining confidentiality with proprietary company information and personal client information.

License/Certification

RequirementsValid CA driver s license, proof of auto insurance and access to a reliable vehicle.

Physical RequirementsLight lifting (up to 20 pounds), walking, bending and squatting for short periods of time.

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